You can contact us by phone or email.

By phone 029 20490994

By email

sales@emazing-ecigs.co.uk

 

Please see more on the   page CONTACT US

 

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Delivery Policy

 

Next Day Delivery Service

We aim for next day delivery, however please allow 3 working days for any delay with the postal service. For more information please check below to understand when we'll process and dispatch your order.

Orders Received Mondays - Fridays Before 2pm

We will process and dispatch orders received before 2pm for next business day delivery (subject to stock availability).

For example: Order on Monday before 2pm, your order will dispatched Monday evening for delivery on Tuesday, given stock is available.

Orders Received Mondays - Fridays Received After 2pm

Orders received after 2pm, will be processed and dispatched the following business day.

For example: Order on Monday after 2pm, your order will be processed and dispatched on Tuesday, subject to stock availability.

Weekend Orders

Orders received on Fridays (after 2pm) through to Mondays (before 2pm) will be processed on the Monday.

UK Bank Holidays

Please note that we do not process orders during UK public bank holidays. Orders will be processed on the first working day back.

For example: Orders received over the weekend, or during a bank holiday Monday, will be processed on the Tuesday.

Whilst we use Royal Mail First Class service and aim for next day delivery, orders may take longer than usual to arrive after the Bank Holidays. All orders are dispatched next working day but please allow 3/4 days delivery as the Royal Mail do get a back log in this period.
 

 

Christmas Delivery Times 

 Whilst we use Royal Mail First Class service your order may take longer than usual to arrive during busy periods or due to extreme weather conditions. All orders are dispatched next working day but please allow coming up to Christmas 2/3 days delivery as this is the Royal Mail busiest time of the year.                                                                                              

The last day for us to post out orders is the 22nd of December before 2pm but we are advising our customers to order ASAP for delivery for Christmas. Also please keep in mind your refills stock levels over this period. We will then start to post out orders again as soon as the Royal Mail start back in service on the 27th of December (Please see our Opening Hours below). 
 
 

Christmas 2014 Opening Hours

Closed  24nd - 26th December

1st-2nd-January

Open    27th 29th  December

           30th 31st December

Open as usual from 3rd January 2015.